health literacy promotion strategies in

Health literacy promotion strategies in primary care

Sponsored by the Commonwealth Fund in NY and Kaiser Permanente, an

examination of health literacy-related "promising practices" for

clinicians and office staff in the primary care setting - "Health

Literacy Practices in Primary Care Settings: Examples from the Field"

This report presents findings from a 2005 study in which the

Association of Clinicians for the Underserved first did an online

survey of health care facilities across the country and then

followed it up with visits to five selected sites for staff and

patient interviews. The study identified five health literacy

practices that staff considered especially valuable for their

group's patients and potentially applicable to other clinics: a

team effort, beginning at the front desk; use of standardized

communication tools; use of plain language, face-to-face

communication, pictorials, and educational materials; clinicians

partner with patients to achieve goals; and organizational

commitment to create an environment where health literacy is not

assumed.

(via the Health Policy blog)

Labels: health literacy, primary care

posted by Becky at 6:43 AM

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