Health 2.0: Introducing the Healthcare FICO Score
FICO Score (fik'o sk�r) n.
1. Financial instrument used to assess the risk of credit applicants
2. A risk-based score system used to determine the probability of a
borrowers risk of default
I have been talking quite a bit about the convergence of health and
wealth in recent months. I am continually reminded of how much
healthcare has to learn from the financial services industry. It is an
analogous industry with an incredible amount of information,
incredibly complex transactions, and significant privacy/security
issues of very personal information. The Medical Banking project,
which I have discussed before, is a very good start on introducing
financial best practices into healthcare. The "information liquidity"
(this was the buzzword of the day at the conference) achieved in the
financial services industry is one of the primary drivers of our
unprecedented 25 year run of prosperity according to Alan Greenspan.
Crossing over to healthcare, I have been mulling over a concept for
several months which I have termed "The Healthcare FICO Score". Given
that the closing reactor panel at the Health 2.0 Conference mentioned
it several times (thanks Esther and Jay!), I felt that it is time to
put my intellectual stake in the ground by defining the term first (a
Google search of the term as of 5 PM PST did not reveal any hits).
The FICO score is a financial instrument developed to assess a credit
applicants degree of risk when considering the extension of credit.
The concept of credit risk scoring was originally developed by the
Fair Issaac COrporation (FICO) and was the basis for a computerized
risk-based scoring system to determine the possibility that the
borrower may default on financial obligations to lenders. This scoring
system has since become the leading indicator of financial risk (or
worthiness as the case may be), and is used pervasively throughout the
financial services world. Everything from home loans, to credit card
applications, or other lending situations are based on your personal
score. The actual scoring is somewhat mysterious in that it is a mix
of your net worth, current income, current credit, past performance,
and probably several other metrics that are leading indicators of your
financial health. Three companies have been authorized to be the
definitive source of the FICO Score and literally hundreds of
companies (case in point - look at their banner ad!) have sprung up to
help people manage and improve their scores in order to obtain credit.
I believe the corollaries are obvious and have been hiding in plain
site for years. Health Insurance is currently a mathematical analysis
of actuary tables and past claims experience. To my insurance plan, I
am just like any other 38 year old white male. However, I am not your
average 38 year old male (thank you very much). I don't drink or
smoke, I don't do drugs, I am happily married for 16 years and have
four beautiful children. I enjoy being active, hiking, surfing, and
working out as I am able. I weigh 190 pounds, have less than 9% body
fat, cholesterol less than 150, and have enjoyed very good health. My
family history has remote cancers but all my immediate relatives have
lived very rich and rewarding lives into their late 80's. On the
negative, I keep impossible hours, travel way to much, don't get
enough sleep, and need to work out more consistently to actually get
back in shape.
So given all of this, what's my true heath insurance risk - My
HealthCare FICO Score? My insurance company has no idea. I get pooled
with every other obese, smoking, drinking, pimping, clubbing 38 year
old yokel. We can do better than this.
Think about how much better it would be if there was a HealthCare FICO
Scoring system in place and a health plan that actually rewarded and
incented me to take care of myself. In this scenario, I would be
seeking a long relationship with my health plan, independent of my
employer, because I might be switching jobs over time, moving, or a
host of other things that disrupt that relationship and my insurance.
Because of the longer time horizon, my health plan would really invest
in getting to know me because our relationship would actually matter.
I would take a health risk assessment, a basic laboratory panel,
perhaps some physical fitness test, and in the future apply genetic
forecasting as well. I would also have a health counselor work with me
to determine my real age, which would include reducing my life
stressors, improving my health, and applying all the best-practice,
evidence-based, preventive medicine practices we currently know. In
fact, there might an entire secondary industry built up around
"repairing" your HealthCare FICO Score through a boot camp approach to
improving your health. My Health Plan would be my advocate and I would
pay them money to keep my HealthCare FICO score as high as it can be.
In this scenario, the insurance or payment component might need to be
separated from the Health Plan to remove any perverse incentives.
Because my health plan is paid to keep my HealthCare FICO score
elevated, their incentives are aligned with mine. They, in turn, can
shop my HealthCare FICO score around to insurers who like my risk
profile and can continue to apply their mathematical formula's to my
scoring - albeit, my scoring now really means something, and Scott
Shreeve, MD the 38 year old white male has a much more transparent and
defined risk. I get rewarded for my good choices with preferred rates,
ongoing assistance to improve my health, and a long, health, and
hopefully happy sojourn on spaceship Earth.
I believe this is where it is all going. While many people talk about
the concept of a healthcare tipping point, I believe we can go faster
by looking at the "CrossOver" between industries to learn and apply
what is already known in other industries to the healthcare problem.
The Health 2.0 Conference really brought this home to me because it
was a gathering of the healthcare intelligentsia, and not the
entrenched healthcare illuminati who are incentivized toward
maintaining the status quo. I believe we can build from the
conference, by continuing to attract the attention of the bourgeoisie
(employers) and ultimately the proletariat (the rest of us) with the
ideas, technology, products, and services that will truly impact the
way that healthcare is delivered in the United States and beyond.
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